Pearls Education CityBhowana

Refund & Return Policy

This policy explains returns and refunds for the store, and how fee refunds are handled on withdrawal.

Draft. Draft outline for the owner's legal review. Not yet legal advice. Because payments are verified manually, refunds are handled manually too — the process needs to be spelled out carefully.

Store returns

Unused items in their original condition may be returned within the stated window. For hygiene reasons, certain uniform items may not be returnable once worn. Books must be unmarked.

How refunds are made

Because payments are verified manually rather than through a live gateway, approved refunds are processed manually to the account you paid from. This can take a few working days.

Fees on withdrawal

Refunds of fees when a student withdraws follow the institution's fee policy. Admission and processing charges may be non-refundable. Details will be confirmed with the office.

Questions about any of this? Contact us.